Shipping policy
Shipping Policy
We ship directly to select regions worldwide. Once your order is processed, you'll receive a tracking confirmation via email so you can monitor its journey.
Destinations, Rates & Free Shipping Thresholds
Standard flat shipping rates apply to all orders. We offer Free Standard Shipping when your order total meets or exceeds the thresholds below:
| Destination | Standard Rate | Free Shipping Order Threshold |
| Greater China | $5 | Orders $50 and over |
| United Kingdom & EU | $10 | Orders $80 and over |
| United States & Canada | $12 | Orders $120 and over |
Note: Free shipping thresholds apply automatically at checkout based on your order subtotal after any discounts.
Processing & Delivery
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Order Processing: Orders are typically processed and dispatched within 1–3 business days.
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Tracking: A shipping confirmation email containing your tracking link will be sent as soon as your package leaves our facility.
Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, or customs clearance fees levied by your destination country. These additional charges are the responsibility of the recipient and are non-refundable.
Lost or Undelivered Packages
Please ensure your shipping address is entered accurately at checkout. contxt is not responsible for packages delivered to incorrectly provided addresses or delays caused by local customs clearance procedures. If your package goes missing, reach out to us at info@contxt.store with your order number.